Revised 27 November 2019
RCC Fringe Pty Ltd is the organiser of RCC.
This policy reflects our commitment to ensuring that our collection, holding, use and disclosure of information complies with the provisions of Privacy Act 1988 (Act), in particular, the National Privacy Principles set out in Schedule 3 of the Act.
You can download a copy of the Act here
RCC is committed to protecting the privacy of its artists, employees, prospective employees, venues and the general public.
In order to provide effective service to you, RCC may need to collect certain personal information. RCC has a commitment to the security of your information and will only use this information for the purpose for which you provided it, or for any purpose to which you have additionally consented.
RCC will not disclose or use your information for any purpose other than intended.
This Privacy Statement also complies with European General Data Protection Regulation (GDPR).
In accordance with Australian and EU privacy laws and to help you understand your rights and the way RCC will use your personal details, the following information is offered.
The type of personal information that we collect from you will vary depending on your interactions with us but may include:
Please note: An unsubscribe facility is enabled with any broadcast email correspondence. An opt-out facility is enabled with any SMS correspondence.
When you visit the RCC website, we may collect personal information from you automatically through cookies including: your IP address and or domain name, your operating system (type of browser and platform), your geographical location (country only), search terms and pages visited, referring domain and link out if applicable, and the date, time and length of your visit to the website. We use these cookies to serve you with advertisements that may be relevant to you and your interests, to ensure we don’t display the advertisement to you repeatedly, and to help us regulate the advertisements you receive and measure their effectiveness.
RCC may also collect information about how you use its website to help us personalise our products and services to you. We use Google Analytics to inform us of how visitors use our site based on your browsing habits, so that we can improve our site to make it easier for you to find the information you are seeking. These features use first-party and third-party cookies to inform and optimise content based on your past visits to our site.
Google Analytics does not identify individual users.
The RCC website may contain links to other external websites. RCC is not responsible for the privacy practices or the content of websites that it may link to and, cookies or other tracking devices that are used on linked websites.
Cookies are sent to your browser (whether you use Internet Explorer, Google Chrome, Safari or any other browser) by a website and then stored in the cookies directory of your device.
To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to www.aboutcookies.org and select the browser and version you are using. You’ll also find information about how to delete cookies from your computer. For the majority of browsers this can be done through your preferences control panel.
RCC also engages in online advertising to keep you aware of what we’re up to and to help you see and find our products.
Like many companies, we target ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.
The banners and ads you see will be based on information we hold about you, your previous transactions or interactions with RCC, or on RCC banners or ads you have previously clicked on. We do not otherwise track any information about your use of other websites.
We use the “visitor action pixels” from Facebook Inc on the RCC website.
RCC may use Facebook Custom Audiences to deliver advertisements to Website Visitors on Facebook based on email addresses that we have collected, including, but not limited to, Membership accounts and enewsletters. We may also use information associated with visitor social media accounts, such as demographic and other information to improve our marketing efforts and deliver custom advertising.
RCC takes no responsibility for any personal information you may post on any of RCC’s social media sites including, but not limited to, Facebook, Instagram, Twitter, Flickr, YouTube, Pinterest, Yelp, Foursquare, LinkedIn and Snapchat. Any information or content created by you that is in the public domain may be shared by RCC. This may include, but is not limited to, publicly accessible information on social media sites, blogs, forums and websites. RCC will endeavour to credit content creators wherever possible.
RCC is an Australian company and as such, your personal information will be transferred outside of the European Economic Area. When doing so, we will comply with our legal and regulatory obligations in relation to the personal information including having a lawful basis for transferring personal information and putting appropriate safeguards in place to ensure an adequate level of protection for the personal information.
The data that we collect from you may be stored on our secure servers and, in respect of payment data, on those of our third-party provider of payment processing services purely for the purposes of processing payment.
RCC does not store your credit card information for future transactions. Instead, a token containing your payment details remains (in an encrypted format) within our payment processing provider’s secure network, in compliance with data protection legislation and any other applicable laws, regulations or standards, until it expires (cancellation or expiration of card) as dictated by the payment processing provider.
RCC is aware of and shall comply with the Mandatory Data Breach reporting obligations under the Privacy Act.
RCC is aware of and shall comply with the EU’s General Data Protection Regulations where relevant to its operations.
You have a right to access your personal information as collected by RCC. You can also lodge a complaint or contact our Privacy Officer.
For details please contact RCC Fringe Pty Ltd:
Email: [email protected]
Gate 10, Victoria Drive
Level 4, Union House
Margaret Murray Room
Adelaide, SA 5005
It is your right to check your details and advise RCC of any changes necessary if your personal information is incorrect.